Privacy Policy

Privacy Policy for The Chair People

The Chair People ("we," "our," or "us") are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website ("Site").

 

 

1. Information We Collect

1.1 Personal Information When you interact with our Site, we may collect the following personal information:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (e.g., credit/debit card details processed securely by third-party payment gateways)

  • Order details

1.2 Non-Personal Information We may also collect non-identifiable information about your interactions with our Site, including:

  • Browser type and version

  • Device type

  • IP address

  • Pages visited and time spent on the Site

  • Referring website or search engine

 

 

2. How We Use Your Information

We collect and process your information to:

  1. Fulfil and manage your orders.

  2. Provide customer support and respond to inquiries.

  3. Improve and personalise your experience on our Site.

  4. Send promotional emails (only with your explicit consent).

  5. Comply with legal and regulatory requirements.

  6. Prevent fraudulent activities and enhance security.

 

 

3. Sharing Your Information

We will never sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors such as payment processors, couriers, and service providers who assist us in delivering our services.

  • Compliance Obligations: Authorities or regulatory bodies if required by law or to protect our rights.

All third-party service providers are bound by confidentiality agreements and are authorised to use your information solely for the purposes we specify.

 

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Track website usage and performance.

  • Remember your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your user experience.

 

 

5. Data Retention

We retain your personal information for as long as necessary to:

  • Complete the purposes outlined in this policy.

  • Comply with legal, tax, and accounting obligations.

When your information is no longer required, we securely delete or anonymise it.

 

 

6. Your Rights

You have the following rights regarding your personal information:

  1. Access: Request a copy of the data we hold about you.

  2. Correction: Update or correct your information.

  3. Erasure: Request the deletion of your personal data, subject to legal requirements.

  4. Restriction: Limit how we process your data.

  5. Objection: Object to specific processing activities.

  6. Data Portability: Request to transfer your data to another organisation.

To exercise these rights, please contact us at [Insert Contact Email].

 

 

7. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and regular monitoring. However, no online data transmission or storage is completely secure. You share your information with us at your own risk.

 

 

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before sharing any information.

 

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

 

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

The Chair People

  • Email: sales@thechairpeople.co.uk

  • Phone: +44 0330 900 3300

  • Address: Cotsbrook Business Park, Higford, Shifnal TF11 9ES

 

 

Thank you for trusting The Chair People with your personal information.