Your custom-made products deserve the same special level of care and attention during
delivery as they do during the manufacturing stages.
We understand that delivery is a big part of your purchase experience, so we treat it with the same care as our craftsmanship. You’ll be kept in the loop every step of the way—from order confirmation to scheduling delivery.
We charge a fixed delivery fee of £75 for mainland UK, with possible extra charges for remote areas.
For any other delivery areas including Ireland, please contact us for a quotation on 0330 900 3300.
Before delivery, you’ll get a 2-hour time window and a confirmation text from the driver. Mike, our delivery driver, will bring your furniture into the room, unpack it, and take away all packaging. Prefer a no-contact option? No problem. We’ll place it in an agreed-upon safe location.
If you need to delay delivery, just let us know! We can store your items until you're ready.
Alternatively, you can opt for a no-contact delivery service whereby the driver will place your furniture either packaged or unpackaged in an agreed safe place for you or a member of your household to bring into your home. This can be directly outside your door, in an outbuilding, garage, or with a concierge depending on your preference, we are more than happy to accommodate your requirements.
We operate a 1 man delivery service, therefore all sofa deliveries may require assistance unloading at the delivery location.
We kindly ask that you observe the dimensions of your chosen products, ie large armchairs and sofas, to ensure they will fit through doorways.
Third-party delivery partners: Certain orders based on weight, size, quantity and destination will be delivered by our trusted third-party delivery partners. All details will be discussed when we arrange your delivery with you.
Project timescales: If your home renovations are taking longer than expected, your move-in date gets delayed or you’re simply not ready to take delivery of your seating, don’t worry! We have a large warehouse facility and we’re more than happy to safely store your chairs until your ready to receive them.