When you’re looking to buy dining chairs or bar stools, it’s easy to be tempted by the bigger companies. It’s easy to assume that because they’re large, they must be able to offer a better service. But bigger doesn’t always mean better. In fact, at The Chair People, we believe that being a smaller, independent company is exactly what sets us apart and allows us to offer something truly special. Here’s why working with a smaller business like ours can be the perfect choice for your design journey.
The Myth: Bigger Means Better
It’s a common assumption: a larger company must be better because they’re bigger, right? But the truth is, many large companies are set up to handle volume, not necessarily personal service. You might find yourself talking to different people every time you call, or waiting days for a response to a simple question. That doesn’t always leave much room for a personal touch. When it comes to something as personal as creating furniture for your home, wouldn’t you rather work with a company that listens to you and gives you the time and attention you deserve?
The Reality: The Chair People Offer a Personal, Hands-On Service
At The Chair People, being smaller means we can focus entirely on you. We don’t just want to sell you a chair or a bar stool—we want to help you create the perfect piece for your home. Every chair or stool we design is unique, because it reflects your taste and style. And because we’re a smaller company, you get to work directly with the people who know our products inside out.
When you book a free design consultation with us, you’ll be talking to someone who lives and breathes design, who genuinely cares about helping you find the perfect match for your space.
Direct Access to Experts
With The Chair People, you won’t be passed from one department to another. From the very first conversation, you’ll be speaking with someone who’s involved in the entire process. Whether you’re looking to choose a fabric, or test a model at home, we’re here to help, and we can make decisions quickly because we’re a small, agile team.
A Service That’s Tailored to You
Your home is unique, and so is your taste. That’s why we offer a truly bespoke service. From selecting the fabric to choosing wood finishes, you’re part of the design process every step of the way. You can order free fabric or wood swatches, or even try out a chair with our “bum test” to make sure it’s as comfortable as it is stylish.
With The Chair People, you’re not just picking something off the shelf. You’re creating a piece that’s made just for you.
We’re not about high-volume sales; we’re about crafting beautiful, bespoke pieces that fit perfectly into your home and your life.
So next time you’re deciding who to trust with your home design project, don’t just go with the biggest name. Think about the experience you want, the attention to detail you need, and the level of care that will go into every part of the process.
